Our privacy policy

We are committed to protecting your privacy. Any personal information we collect will be used in accordance with the Data Protection Act 1998 and other applicable laws.

Information we collect and how we use it

When you register or place an order, we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card details etc (which are your personal data). By submitting this information you consent to our use of the information in accordance with this Privacy Policy as amended from time to time. We gather this information to allow us to process your request and to carry out security checks to protect against fraudulent transactions. The relevant information is then used by us to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We will also collect information concerning your marketing preferences. In accordance with your preferences, we may contact you about our goods and services. If you have registered you can also change your preferences in the My Account section.

Will we share your information?

We use third parties to carry out certain activities on our behalf. Examples include delivering packages. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes.

To protect against fraudulent transactions we may pass personal information to external agencies who will check the information we give them against public and private databases and may keep a record of such checks to use in future security checks.

Apart from above we do not share your personal information with third parties.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and help us to track visitors to our site, so we can better understand what portions of our site best serve you.

Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the Express Checkout and enable us to store items in your Shopping Cart between visits.

Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent this.

Our site may from time to time contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

How we protect your information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.

Please see our Security Policy for further information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.

Policy changes

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Any changes to this policy made by us will be posted here and will take effect immediately.

Contact A5 Products

We welcome your views about our Privacy Policy. If you would like to contact us with any queries or comments please contact us

Our Security Policy

We understand that you may have concerns about security on the internet. Our site uses a secure server that implements secure sockets layer (SSL) technology in our on-line ordering process to protect your payment card information.

Ordering Safely

Once you have completed the selection of products you wish to purchase you may proceed to place an order. As soon as you click "continue with order" your browser will go into secure mode. Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as you have finished ordering you will exit secure mode.

As an additional protection for you, our system is designed so that you cannot place an order until you are safely within secure mode.

We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.

Internet shopping & delivery is safe

Internet shopping and delivery is now as safe as shopping in a store or by phone, so there is no need for anyone to miss out on the benefits and convenience it provides.